: Customer service is a 10/10. The office closes at 10 pm, but I notified them I was arriving 10-11pm and they called me around 8pm to confirm information and checking process. I was also advised to get something for dinner since all fast food restaurants around were closed. Front desk also texted me the information to get my key after hours, so this was very convenient since I was driving.
: With that being said. Yes, the area is sketchy due to the fact that there are stores and business around, so everything is pretty much gosh town, but that’s Medford at night to be honest. Yes, there are a lot of stains in the carpet. The room and the hotel itself are dated, but soon as I walked into the room I noticed the “work” that was done to the pictures to advertise this place, I don’t know why it has a 8.1 rate, but It definitely shouldn’t be that, probably a 7.1 and I’m being nice. I didn’t feel comfortable sleeping in the bed, even though I check to make sure it was clean. I decided to stay at this place almost last minute, and with that rating it and free “breakfast” seemed like a good deal because I was just going to sleep for a few hours and then leave, but I honestly should’ve spent $50-$80 more and be able to sleep during the night. I wouldn’t stay here again, not even if it was free.